Our client, a Top 15 National Insurance Broker, is seeking a Commercial Lines Support Leader in WI. This is primarily a management role, overseeing a client service team of approximately 10 who support the agency’s Commercial Lines book of business. This is a flexible role that could be in anywhere in Wisconsin.
Company Outline
- Top 15 National Insurance Broker
- National firm formed in 2017
- 4,600+ employees nationwide
- $1.6 billion+ in annual gross revenue
- Offices across the U.S.
Position
- Lead, coach, and develop a client service team of approximately 10, providing day-to-day guidance that builds job knowledge and supports professional growth
- Complete regular performance appraisals and maintain clear performance measures and accountability
- Make independent, effective decisions on routine matters and guide the team through collaborative, empowered decision-making
- Own hiring, onboarding, and training, including maintaining a documented training program
- Lead regular team huddles and quarterly service team meetings; set team goals, action plans, and timelines
- Oversee departmental systems, policies, and procedures, including Applied Epic administration and carrier/service center relationships
- Drive client and team retention by monitoring service trends and partnering with agents and carriers on renewal readiness
Qualifications
- Associate degree and 3–5 years of related experience/training, or an equivalent combination of education and experience
- Commercial insurance experience required
- Proficient in Word, Excel, Outlook, Applied Epic, and agency management systems (AMS)
- Ability to read, analyze, and interpret insurance policies, coverage documents, and regulations
- State-specific insurance license required
Compensation: $100,000 – $150,000, based on experience
For additional information contact Ben Levin, blevin@rogangroup.com or call 443-257-5659.
The Rogan Group, Inc. – is an Executive Search firm that specializes in the Insurance Industry. With our headquarters in Maryland and remote recruiters around the country we are able to conduct projects on a Local, Regional & National basis. Projects come from all areas of the industry, but we do place an emphasis on the Insurance Distribution sector with Production and Management openings being our focus. This work covers both the P&C and L&H sides of the business. To review all of our insurance job openings, please visit our website www.rogangroup.com.