Director of Operations – Employee Benefits

Website The Rogan Group

Risk & Insurance Management Recruiting

Director of Operations – Employee Benefits – Chicago, IL

Our client, a Large Regional Broker is seeking a Director of Operations in their Employee Benefits department.

Client Profile:

  • Top 100 National Broker
  • Insurance, Employee Benefits and Risk Advisory Firm
  • Est. 1971 – Staff over 300 – Over $50M Revenue
  • Full service firm – P&C, EB, CL, PL, Risk Advisory

Position Outline:

  • Will oversee all client service, account management, shared service (benefits technology, marketing/financials/analytics, compliance), operations, and employee experience – essentially everything outside of sales.
  • For all locations- Indiana, Illinois, MN, Michigan, WI
  • The position directly will manage a group of 8 or 9 Team Managers who oversee individual teams
  • Will indirectly oversee about 120 total
  • Can be based in either Orland Park of Chicago
  • Must be open to regular travel between the office


  • 5 + years experience on the agency side with direct client facing roles such as client service and account management
  • 5+ years of direct people supervision role
  • Experience with performance management, coaching, interviewing, career development, corporate messaging, etc
  • Min of 3 years of operations- work flows, efficiencies, process and procedures, reporting, technology
  • L&H license required or ability to obtain within 120 days of hire
  • Must have the right mix of strategic and tactical skills (Has to be a roll up your sleeves get it done kind of person while managing at a strategic level)

Salary: $125,000 – $150,000 may go higher for the right candidate

For more information contact John Holleran, or call 607-857-3251.

The Rogan Group, Inc. – is an Executive Search firm (recruiting firm) that specializes in the Risk Management and Insurance Industry. We conduct projects on a Local, Regional & National basis. Projects come from all areas of the industry, but we do place an emphasis on the

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